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CREDIT CARD AND CASH POLICIES
CREDIT CARDS AND CASH REQUIREMENTS
Credit Card Guarantee
At certain times of the year in order to reserve a car with Alamo, it is necessary
to provide a credit card guarantee. Certain car types, such as minivans require
a credit card guarantee year round. If your reservation required a credit card
in order to book please be sure to cancel at least 24 hours in advance in order
to avoid any cancellation fees and/or penalties.
Credit Cards
At the time of rental, the renter must present the actual credit card used
for each online transaction, with available credit, in their own name, and
the signature on the back must match the name imprinted on the card. In addition,
the number printed on the card presented by renter must match the number stored
for the online transaction.
For credit card security information please see CID
Credit Cards honored:
- American Express®
- Diner's Club International®
- MasterCard®
- VISA®
- Discover® Network
- JCB
Virtual Credit Cards
AVIS does not accept online-only, virtual credit cards or any other type of "single-use" card
number security product or one-time use credit card number that may be provided
by credit card companies for online use.
AVIS shall not assume responsibility or liability in connection with the use
of on-line only, virtual credit cards or any other type of "single-use" card
number security product or one-time use credit card number that may be provided
by credit card companies for online transactions. AVIS shall have no obligation
to honor transactions made with such cards.
Gift/Prepaid Cards
A Gift/Prepaid Card is considered to be a gift certificate bearing the Visa,
MasterCard or American Express logo.
AVIS only accepts gift cards for final payment upon return of the rental
vehicle. Gift cards are not acceptable as a form of cash deposit.
Gift Cards are not accepted in Latin America or the Caribbean.
Debit Cards
When renting in the U.S., debit and check cards may only be used in conjunction
with proof of a round trip travel ticket (airline, cruise ship or train) OR
A RESIDENT MUST BRING A UTILITY BILL IN THEIR OWN NAME at time of rental.
A debit/check card is considered to be any non-credit card bearing the VISA,
MasterCard or Discover Card logo.
Any other non-credit card without the VISA, MasterCard or Discover
Card logo is not accepted.
For pick-ups in the United States, without proof of roundtrip ticket, debit
or check cards are only accepted when returning the vehicle.
A credit card in the name of the renter must be presented at the time of pick-up..
CID
What is the Card Identification Number?
The Card Identification Number (CID) is an added security feature
to help protect you against online fraud. It is a 3- or 4-digit number
that appears on your credit or debit card, next to your regular card
number. Because the Card Identification Number is non-embossed and
therefore not printed on receipts, it helps ensure that someone cannot
use your credit card information without having the card in hand.
How to Find the Card Identification Number?
American Express
Card Identification Number (CID) is the 4 digit, non-embossed
number printed above your account number on the face of your card.
Discover
Card Identification Number (CID) is the 3-digit, non-embossed
number printed on the signature panel on the back of the card.
MasterCard
Card Identification Number (CID) is the 3-digit, non-embossed
number printed on the signature panel on the back of the card.
VISA
Card Identification Number (CID) is the 3-digit, non-embossed
number printed on the signature panel on the back of the card immediately
following the VISA card account number.
Customers must meet AVIS's requirements for renting a vehicle without a credit
card.
Only Economy through full-size vehicles can be rented with cash.
No Additional Drivers are allowed on Cash Rentals.
Cash rentals, excluding International tour and Domestic tour rentals, will
require a $(determined by corporate) deposit per rental in addition to the
calculated rental charges.
When the rental vehicle is returned in accordance with the rental terms and
conditions, the cash deposit will be refunded upon return of the vehicle, and in some instances, the refund will be mailed to the customer following the
return of the rental vehicle.
Please see below for requirements:
- A valid driver's license
- At least 25 years of age, or for select corporate contracts and international
tour accounts, the minimum age is 21 for details.
- Phone Bill or Utility bill in the renter's name that is not a cellular
phone bill and can be verified through directory assistance, or a recent
monthly statement that does not show past due status.
- The address on bill must match address in renter's profile.
- A return ticket from an airline, cruise or train
- Verifiable phone number in the name of the renter
- Ability to make a cash deposit in addition to the cost of the rental
- A valid Passport
- Advance reservation required
, no direct
reservations or walkups, permitted. MUST APPLY through Avis corpoate and
allow 3 weeks processing